Be aggressive not abrasive

In sales line, it's good to be aggressive. However, I discourage salespeople getting abrasive.

Lately, I lost a deal to my team member due to his stealthy trick. Initially, I quoted the customer standard rate package while I knew there was no competition from another bank. Later, I found out from the customer that my colleague claimed that he can offer lower rates than mine. In the end, he won the deal. I seriously felt disheartened after hearing that. For a while, I wondered if I should continue to stay in such a working environment. I realized I could not endure such unhealthy competition. I could not bring myself to love this work atmosphere. Sigh... :(

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